Shipping & Delivery
Important Information:
- We are based in the United Kingdom
- We aim to despatch your order within 2 business days
- Business days do not include weekends or public holidays.
- The delivery times stated are an average time.
- Please allow for more time for delivery during busy periods
- We cannot be held responsible for delays once an item has been despatched.
- After despatch, please contact the delivery company for a latest update on your package
- Customers are liable to follow up on their order delivery
- By purchasing from us, you agree to all terms and conditions
Delivery Times and Charges:
Additional Information for International Orders:
- Customers may experience delays with international deliveries (from customs office, tax authorities or third parties). We are not liable in such situations
- We ship all international packages as DDU (Duties & Taxes unpaid). This means that these fees are not included in the price of goods purchased from our website. Customers are responsible for payment of these fees in order to receive their parcel
- We are unable to advise the amounts of what the DDU fees may be. We suggest reaching your country's custom office for estimated charges on packages coming from overseas
- For international orders, we use Royal Mail who fulfil the process domestically. They may pass these orders onto other third party carriers for international fulfilment